Water Park

Aquapark Sofia

heading-image

Aquapark Sofia is the first and only water park in the capital city of Bulgaria — a large-scale project with the ambition to become a go-to destination for families, tourists, and locals alike. The client approached us even before the park’s official opening, seeking a full digital infrastructure: a modern website and a fully custom system for ticket sales and validation that would support and drive their entire business.

Technologies

PHP

JavaScript

WorldPress

What we did

Front-end Development

Back-end development

UX & UI Design

Intuitive Layout

Website & Web Design

We built a visually engaging and intuitive WordPress website with a fully customized theme tailored from scratch. The design was inspired by summer visuals and optimized for mobile users, with a focus on intuitive navigation, clear service presentation, and direct access to online reservations. Beyond functioning as a brand portal, the website integrates all key stages of the user journey — from discovery to online shopping for tickets.

ticketing system

Ticketing and Reservation System


Alongside the website, we developed a robust Laravel-based ticketing system, designed to manage the full cycle from online ticket sales to on-site operations. The platform supports multiple ticket types — standard, family, weekday, weekend, monthly, and multi-entry — each with specific conditions, limitations, and scheduling logic.

Users can select a specific date, check real-time availability based on set quotas, and complete their purchase via integrated online payments. Once confirmed, the system automatically generates and sends a PDF ticket with a unique QR code and logs all transaction details in the admin panel. Every parameter — from pricing rules to ticket limits — is fully manageable by the client through an intuitive backend interface.

image
image for section
validation interface

Ticket Validation and QR Scanning


At the park entrance, we created a dedicated validation interface used by staff to scan and validate QR codes. The system verifies in real time whether a ticket is valid for the current date, whether it has already been used, and—if it’s a multi-entry ticket—how many visits remain. Cashiers are granted limited access only to the scanning module, and all scan activity is logged for full traceability and audit control.

The backend logic includes mechanisms for automatic activation and fraud protection, ensuring tickets can’t be reused or tampered with. Invalid or expired tickets are automatically declined by the system.

Reservation module

Cabana & Tent Reservation Module


We extended the core ticketing system with a cabana and tent reservation module, featuring day-specific availability management. Visitors can make bookings based on date, with real-time visibility of available options. Staff also have the ability to add manual reservations — for example, for customers paying on-site.

image
image for section
Affiliate marketing

Affiliate & Partner System


To enhance reach, we implemented an affiliate marketing module, enabling external partners to promote tickets via unique referral links. The system tracks completed sales and provides partners with access to dashboards and detailed statistics. This opened up new acquisition channels and contributed to significant growth in online ticket sales.

Outcome

The Aquapark Sofia project is a strong example of a successful custom Laravel system integrated with a WordPress frontend — one that automates and powers all core business operations. From online shopping and ticket sales, through on-site validation, to reservations and affiliate campaigns, the platform is stable, secure, and built with scalability in mind. It handles thousands of users during peak summer days and provides the client with full control, traceability, and room for future growth.

Want to build a next-gen e-commerce platform that keeps customers engaged?
Let Grind Studio bring your vision to life.

phone logo +359 884 554 830